Shipping Information
Morrow Arc · shop.morrowarc.com
Shipping Information
All physical products in the Morrow Arc shop ship directly from our fulfillment partners in China. Shipping costs are calculated at checkout based on your location and order total.
Shipping Rates
| Region | Cost | Free Shipping Threshold | Estimated Delivery |
|---|---|---|---|
| Canada | Free | Always free | 10–25 business days |
| United States | $4.99 CAD | Free on orders over $35 CAD | 10–25 business days |
| UK, EU, AU, NZ, JP, SG + more | $7.99 CAD | Free on orders over $60 CAD | 10–25 business days |
| Rest of World | $9.99 CAD | Free on orders over $75 CAD | 10–25 business days |
Processing Time
Orders are processed within 1–3 business days of payment confirmation. You will receive a shipping confirmation with tracking information once your order is dispatched.
Order Tracking
Tracking is included on all orders. Your tracking number will be emailed to you when your order ships. Allow 24–48 hours after receiving your tracking number for it to become active in the carrier system.
Customs and Import Duties
International orders may be subject to customs fees, import duties, or taxes levied by your country's customs authority. These charges are the responsibility of the customer and are not included in your order total or shipping cost. We have no control over these charges and cannot predict what they may be.
Morrow Arc Pro Access
If your order includes Morrow Arc Pro access — either as a bundle or the free month included with every deck purchase — your Pro access will be delivered via email within 24 hours of purchase confirmation, separately from your physical shipment. You do not need to wait for your deck to arrive to begin using the app.
Questions
For questions about your order or shipment, contact us at hello@morrowarc.com. Please include your order number.